SwiftPro Reviews

Last year 2024, I was dealing with stage 3 Metaplastic Triple Negative Breast Cancer and was cash strapped, I had a plumbing issue in my bathroom, I called Heil plumbing as I usually do. They sent a plumber to my house, he assessed and gave me a cost, I informed him that I could not afford it because of I had not been working due to cancer treatment . He asked me to give him a minute, he went to his car, made a call, and came back in. He informed me that the company has decided to fix it without cost to me. Heil plumbing fixed everything that was wrong and did not charge me a dime. Today as I entered my bathroom, God reminded me of this act of kindness. I am here to say thank you Heil plumbing for all the services in my home, and for this particular service. I am grateful

I needed a minor commercial job done, they were prompt, and very competitive. Job was done right the 1st time, and not even a trace that they were here

Call Heil Plumbing first. After a sewer line blockage and backup in our basement the other plumbing companies we talked to either wanted to tear down our garage or would start digging and then never return, leaving us with a total mess in our backyard. Heil Plumbing was the only company that offered us a well thought out proposal to reroute the sewer line and completed it not only leaving our property in great shape but also cleaning up the mess other companies left behind. Ike came over to assess the situation and provide options and estimates, keeping in contact with us throughout the project. As soon as we obtained the location of the sewer tap from Baltimore City DPW, Tim scheduled the excavation at their earliest opening. Joel led the excavation team (Otto, Roni and A.J.) and they worked diligently to solve our problem finishing two days early. The entire Heil Team was always prompt, hard-working, thorough, courteous and extremely professional. We can highly recommend their services and will definitely rely on them in the future.

Great customer experience. They take the time to thoroughly go over your situation and give you the best options available. Appointments were hassle free and responded promptly. Completed service was timely, quality and clean. I had, repairs, new water heater and shower upgrade. I highly recommend Heil Plumbing.

Heil Plumbing reacted to my clogged kitchen sink backup on the same day. The service was extraordinarily professional, thorough, and performed quickly.

Nicholas installed a new gas hot water heater and ejector pump for us. He was professional, knowledgeable, explained everything and answered all our questions.
This is the second time we’ve used Heil and we couldn’t have been more pleased both times. I’d highly recommend this company from my experience.
Susan C

My tech, Eric, was very knowledgeable about the problem and gave me the various cost options to fix it. He was efficient, and very pleasant to deal with and he arrived early! I will certainly use this company in the future.

I had an outside water pipe leak. They repaired it in about 6 hours. Workers were professional and friendly. There was absolutely no problems.

I am so pleased with everything about my experience with Heil Plumbing. I was surprised how fast I was able to get an appointment and the timelines of both visits. David was courteous and professional. He quickly assessed and performed the work to correct my plumbing issue at a reasonable rate. I will definitely use Heil Plumbing in the future.

We are very happy with the service. The gentlemen
was a very nice and efficient person. He quickly
isolated the problem and took care of it. There was little or no physical disturbance to the house. Thanks for a good job.

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This week was our third time using Heil Plumbing for various issues. They always provide fast and thorough repairs and are extremely professional throughout the experience. We recommend them to anyone with both emergent and non-emergency plumbing issues!

I can’t recommend Heil enough! I spoke with Dan Friday evening about an issue with the hot water heater. He helped me troubleshoot it to get through the weekend without an after hours visit. Came out this afternoon to look at the problem and gave me an honest recommendation. Dan and the other gentleman with him today were very friendly and made sure to leave the space exactly how it was before they came. I will be calling them the next time I have a plumbing job!

If you live anywhere near the Laurel-Savage-Jessup-Columbia area & you need a plumber, you should call my friends at Heil Plumbing. I've known the Ed & Laurie for almost 40 years & there's no one else I would even consider calling for any plumbing job in my house. They are as honest as the day is long & do great work at a reasonable price.

I’ve been using Heil plumbing for several years now and have had nothing but good experiences with them. I would trust them with any of our plumbing needs! Just had a leak in our kids bath and they were able to come out quickly and fix it. They also assessed another potential plumbing issue that they previously fixed but I was afraid would be an ongoing issue with my kitchen drain and Eric said everything seems fine. I’m glad I was just being paranoid as I hoped was the case. They are fairly priced and I’ve never felt I like was being overcharged for things that didn’t need to be done! Thanks for the visit today Eric and Jake!

Awesome company. Arrived on time, kept me informed as to what they we're doing and what needed to be done. Fixed my issue and left my laundry room EXACTLY as they found it. I will always be a Heil customer

Heil Plumbing is a life saver. My water heater broke Thursday evening. Nick showed up within 30 minutes of my call to help. First thing Friday morning the team was here to install a new water heater. Couldn’t have asked for better service— prompt, knowledgeable, professional.
I will definitely call Heil again for any plumbing needs. Thank you!!!

This was by far the experience I’ve had with a plumber in the 7 years we’ve been here in MD. Nick was friendly, professional, brimming with knowledge and expertise, and had the job done (replaced our toilet) in well under two hours start to finish! We’ll definitely be back the next time we need a plumbing repair. Thanks, Nick!

I made an appointment with Heil Plumbing on their website. Mike, the gentleman assigned to the job, arrived on time. I found him pleasant, courteous and skillful. Overall, it was a pleasant experience. Heil Plumbing performed a major plumbing repair in my house some years ago. I trust and recommend them highly.

They were quick, professional and knew what they were doing. Nick was great explaining what he needed to do and answered all of my questions. He cleaned up after the job and provided great customer service. I highly recommend Heil Plumbing and will definitely use them again.
Thank you ,
Susan

We recently had to replace our hot water heater and called Heil Plumbing (We’ve been using them for years). Once again, I was wowed by their service. Ike and Nick came out the next day and got the job done. They were professional and respectful of our property. They wore boot covers and put down a tarp to keep our carpet clean. When they were done, they even vacuumed the area. Great job Heil Plumbing. Thank you!

friendly service, knowledgeable of issue, fixed issue efficiently. overall great experience.

We called Heil to replace our garbage disposal having use their services over the past few years with great success. Our technician was Eric and by all means you need to keep this man in your employ, as he is fantastic. More specifically he arrived early, explained any potential increases in the quoted price due to questions about the drain line and then finished the job very quickly and efficiently. He concluded by showing me what I needed to know including the special wrench for clearing any jams. He certainly uphold the high standard of workmanship and employee courtesy that I associate with your company. Thank you Eric.

I highly recommend Heil for all your plumbing needs. They do excellent work and stand behind their work. They are always professional, knowledgeable and pleasant.

Eric was great! Very professional. Arrived early. I showed him the problem (a leaky valve on our shower) and he offered a solution that we will hopefully know worked in a few days. I’m very pleased with his work.

I have been using Heil Plumbing since I bought my first house in 2009. There is a reason we keep using them.

Your team was knowledgeable, efficient, respectful of my property, and capable. They did an outstanding job of replacing a main water supply line. They were a pleasure to work with. I have already recommended your company to a neighbor, and will definitely call you back if needed for other plumbing issues.